Shipping policy
Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information.
Shipping Rates & Delivery Estimates
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Standard Shipping: Free on all orders!
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Estimated Delivery Time: Once shipped, items typically arrive within 4 to 7 business days depending on your location.
Please note that delivery dates are estimates and can occasionally be affected by carrier delays, high seasonal volume, or weather conditions.
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email containing your tracking number once your order has shipped. The tracking link will become active within 24 hours.
Damaged or Lost Packages Super Cozy Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim, or reach out to our support team immediately so we can help resolve the issue. Please save all packaging materials and damaged goods before filing a claim.
Contact Us If you have any questions about your delivery or shipping, please contact us at support@superdupercozy.com.